28 April 2020
The coronavirus pandemic has resulted in a decrease in people accessing NHS services, including primary care, for a range of conditions that are not related to coronavirus.
This appears to be impacting: adults and children attending at A&E departments for urgent and emergency medical issues, including serious conditions such as stroke and heart attacks; cancer patients attending their ongoing treatments; and expectant mothers attending for regular scans. please click here for important messages
Latest 06.04.20: - new items in red
Parents of young child should click on the following link for advice Parent Guide
We have therefore decided to restrict access to the surgery. This will help reduce the footfall in the building and help with social distancing to reduce the threat of cross-infection
- From now on our reception will be closed to visitors
- All initial appointments with a doctor will be telephone consultations.
- The doctors will try their best to diagnose and treat your symptoms remotely, but if they feel that you need to be seen, they will make an appointment for you to come to the surgery
- Patients who are given an appointment should be aware that they may have to wait outside until they are called in by the doctor or nurse
- If you have an appointment,bring your mobile and call 782242 when you arrive and someone will collect you from your car
- If you have an appointment with a nurse please attend whatever your age unless you have symptoms.
- If you have a query you should email us at email@example.com or write to us or phone us
- If you are on repeat medications and you have a computer (and you have not already done so) you can register for online access to order these without the need to phone or call-in – call reception for details - you can also book some appointments online
- All routine appointments with the nurses for the following conditions are temporarily postponed;
- Travel advice - go to https://www.fitfortravel.nhs.uk/home
- Ear syringing - go to Chess Pharmacy
- Routine asthma annual checks
- Routine diabetic annual checks
- Coil fits
- Routine blood pressure checks
- All prescription requests will now take 3 days to process as the pharmacies are having difficulty coping with the unusually high demand
- The pharmacy has amended their opening hours to 8.30am to 12 noon and 2.00pm to 5.30pm
- You can order up to 14 days in advance of your next prescription
- Urgent prescriptions are only for the following items
- An inhaler of the reliever type i.e. salbutamol, Ventolin or ipratropium
- Heart drugs e.g. GTN spray
- Medicines for palliative care patients
- Epipens and Jext pens
- All other items are non-urgent and will not be processed the same day
We understand your concern at this time, but we ask you not phone or book appointments for minor illness or injury that can be self-treated.
For information about the Coronavirus go to https://www.nhs.uk/conditions/coronavirus-covid-19/
10.01.19 : We are sad to report that Dr Lotte Grant will be leaving us at the end of January. Dr Grant has been here for over 10 years and will be missed by us all.
31.03.18: Code of Conduct: Patient Code of Conduct
31.03.18: What we do with your information - click here Privacy Notice
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Bucks Healthcare Trust waiting list information for patients
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Read our 2016 Patient Survey Report at Patient Survey 2016