Welcome to Water Meadow Surgery
LATEST: 2 August 22 @ 9:15 am
COVID AND FLU CLINICS
For more information click here
FACE MASKS
Due to a rise in the rate of infection of Covid, and the fact that two doctors have been absent recently after catching the disease, we have reluctantly taken the decision to temporarily re-introduce face mask wearing in the surgery. WE ask for you co-operation for the next few weeks
Dr FIONA NEALE
Dr Neale will be taking a sabbatical until the end of October. She is volunteering for a medical charity in Zambia. Dr Yasoda Dupaguntla, who has been at Water Meadow for the past year is looking after her patients.
Hospital treatment and follow up for referrals
Once we have referred you to the hospital for treatment, they are responsible for that aspect of your care. As such you will need to follow up with them if you have any issues, for example, contact regarding an appointment. We appreciate that you may have difficulties getting through, but we cannot chase on your behalf. Here are some common numbers for you to contact
- Wycombe General Hospital 01494 526161
- Amersham Hospital 01494 434411
- Stoke Mandeville Hospital 01296 315000
A NEW SERVICE TO HELP YOU BE SEEN MORE QUICKLY
VIA YOUR LOCAL PHARMACIST FOR TREATMENT OF MINOR CONDITIONS
We are introducing a new, same-day, GP community pharmacist consultation service to help you receive quality care and support for minor health conditions, more quickly by accessing care from your local pharmacist. For more information click here
TRAVEL ADVICE:
We are restricting appointments for travel advice due to our shortage of nurses until we recruit. For travel advice click here
CANCER WELL BEING EVENT 17th OCTOBER 2022 click here
HAYFEVER: Treat your hayfever click here
GARLICK'S PHARMACY amended opening times 09.00-13.00 and 14.00 to 18.00
NON-MEDICAL QUERIES: If you have any non-medical queries, please email us at watermeadow@nhs.net - for example, prescription requests, referral queries, private letters etc - please do NOT use our email for medical queries
PRESCRIPTION REQUESTS: Please note that we only accept telephone prescription requests from our patients over the age of 75 or those who are clinically housebound
If you need to speak with a doctor urgently when we are closed call 111
WAITING ROOM: We have just replaced the carpet in the waiting room at a cost of nearly £10,000 due to the coffee and coke stains deposited over the past few years. Please be careful and respectful, as we would when visiting your home.
BLOOD TESTS - Online booking system click here
Private Charges: For information about charges we make for non-NHS work click here
To order repeat prescriptions and book appointments: SystmOnline
NHS APP: Have you downloaded the NHS APP yet? click here You can view elements of your record, order repeat prescriptions and so much more
MENTAL HEALTH: Struggling to cope? click here
If you’re child or young person in a mental health crisis click here
FREE online support for 11-18 year olds - Kooth
TAXI MEDICALS: WE NO LONGER PROVIDE TAXI AND HGV MEDICALS UNTIL FURTHER NOTICE Other providers we are aware of (but have no recommendation to make) are; d4drivers.uk 0300 30 30 068 and driversmedicals.com 01454 317 436. There may be other providers that you would prefer to use
SICKNESS CERTIFICATES click here
Data Processing by the NHSFor information about how the NHS uses your information for planning and research click here For a Type 1 opt out form click here A short video on how the NHS uses your data click here
Dealing with demandWe have always prided ourselves on our ability to provide reasonable access to our doctors, however, the demand for access to doctors is increasing at a rate that is difficult to cope with. This is not unique to Water Meadow Surgery and is happening all over the country This is being fueled to a large degree by the huge increase in emails. Dozens of queries arrive each day asking for advice. Please be aware that we do not have the capacity to run an e-consulting service alongside full clinics and our email should not be used for medical concerns. We are noticing an increasing number of patients using email inappropriately to ask about medical conditions. This is unsafe as it may take several days for an email to be seen by a doctor - this is clearly stated on our website and our automatic email reply. Where clinical concerns are raised we will ask you to make an appointment in the usual way. We are trying to think of ways that we can ensure that we maintain a safe system where those who need to be seen and heard can do so One thing we are exploring is updating our website. We hope to be able to offer a place for patients with non-urgent matters to register queries
VOLUNTARY DRIVERS NEEDEDMany patients rely on Chesham Voluntary Drivers to provide transport to hospital. However, they have a shortage of drivers and need your help. Are you able to help in any way? If so, please contact Philip Roberts on 01494 785513 or email Philip at phil_eileen42@btinternet.com |
CCTV: Unfortunately we do not have CCTV coverage of the car park. Sometimes, people may bump or scratch your car - it happens to us too - but we do not have CCTV to record anything, we have to rely on the honesty of the perpetrator :(
Patient Code of Conduct: Code of Conduct
What we do with your information - click here and here
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The CQC has rated us as a good practice
(Site updated 10/08/2022)